Posted on by Tommy Bowers

How to Clear Cache & Cookies

When opening a rushes log, even if you have permission, sometimes it may not work. A solution to fix this issue is to clear the cookies & cache within the browser you are using.

Google Chrome

  1. Click the Tools menu (i.e., three dotted lines in the upper-right corner).
  2. Select History.
  3. Select Clear Browsing Data from the left-hand side.
  4. Set the Time Range set to All Time. 
  5. Check-mark Cookies and other site data and Cached images and files
  6. Select Clear Data.

  • If you are on a Windows computer, close and reopen Chrome to save your changes. 
  • If you are on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

Firefox

 

  1. Click on the Tools bar.
  2. Click on Options (On Mac, it is labeled Preferences).
  3. On the menu to the left, select Privacy & Security.
  4. Under the Cookies and Site Data option, click the Clear Data button.
  5. Select only the two options and hit clear now.

  • If you are on a Windows computer, close and reopen Firefox to save your changes.
  • If you are on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.

Safari (MacOS)

  1. Click on Safari on
    the top menu bar.
  2. Click Preferences.
  3. Click the Privacy tab.
  4. Click Manage Website Data.
  5. Click Remove All.
  6. Click Remove Now.
  7. Go to the Safari menu
    on the top menu bar.
  8. Select Quit to close Safari and save your changes.

Microsoft Edge (Windows)

  1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu
  2. Click Privacy, search, and services on the left-side menu.
  3. Under the section Clear browsing data, click Choose what to clear.
  4. Select Cookies and other site data and Cached images and files.
  5. Click Clear Now.
  6. Close Microsoft Edge for your changes to take effect.